
NOTICE
FedEx does not operate on weekends.
Saturday Deliveries require extra postage but are available.
Orders placed before 3 PM (Eastern Time) will be shipped that day.
You must be at least 19
years old to purchase tobacco products
in AK, AL, and
UT.
-PO Boxes-
please supply a
physical mailing address as FedEx
cannot deliver to PO Boxes.
We reserve the right to ship via FedEx, UPS, or USPS
ESTIMATED
FEDEX GROUND TRANSIT TIME

Shipping:
No minimum order is required and no additional
handling charge for small orders. We do reserve the right to cancel
orders or backorders that are under $50.
We offer free shipping in the continental U.S. via Fed
Ex
Ground on any order of $100 or more. All other continental U.S. orders under $100 will be
charged $6.95 for ground shipping. For an idea of how long your order will
take please check our Ground
Time-in-Transit Map above. Please make sure you provide us with a
physical address not a PO Box for your shipping address.
Orders to Alaska & Hawaii are only shipped via
FedEx 2nd
Day Air and are subject to the following shipping charge:
up to 3lbs. - $17.00, 3-6lbs. - $22.00, 7-10lbs. - $29.00, over 10lbs.
we will quote via e-mail and ask your approval for your first order
with us. Subsequent orders will be upgraded to 2nd Day without your
approval. In addition, orders
will only ship in whole. On Alaska & Hawaii orders there will be no
backorders held for partial orders unless additional shipping is paid
as stated above. For example - if 2 boxes of cigars were ordered and
one was available and the other was not - we would hold the order
until all product was ready to ship. The purchaser could request that
they be shipped separately but each shipment would be charged freight.
Next Day Priority service is available but is not calculated on the
website correctly for Alaska and Hawaii. We will calculate the correct
charge and let you know the charge. It is best to call so that we can
calculate the cost and get your package going.
Military address (APO/FPO) shipments will be shipped
via USPS Priority Mail. Because the shipping fees vary so much on
these zip codes, actual shipping charges will vary from those printed
on your order. We will only charge you approximately what the post
office charges us. We may be off a little due to scale calibration at
the post office. If you would like to know your actual shipping
charges before we ship please put a note on your order and we will
e-mail you with the approximate shipping charges before we go forward
with your order. It is the responsibility of the purchaser to determine if
tobacco products are legally imported to the APO/FPO Country you are
stationed in. If we package your order and it is refused at the post
office we will credit your account for the order less a $10.00
handling fee.
All in stock orders will be shipped the same day as
received (Monday - Friday) when received before 3:00pm EST. Fed Ex has
regular shipping Monday through Friday (except major holidays). All
delivery estimates assume delivery M - F. For example 2nd Day
shipments leaving on Thursday will be scheduled to be received on
Monday (the second scheduled delivery day not including the day it was
shipped). Saturday delivery is available for a surcharge - please call
for special rates and availability.
Express shipping orders (not ground) under $200.00
will be shipped without a
signature, unless otherwise requested. Packages with a value over $200 will
require a
signature whether Express or ground. A release of your package without a signature is possible,
but we must receive a written request to do so.
Payment:
We accept Visa, MasterCard, and
Discover Cards. Sorry, No C.O.D.'s. Any special orders or large orders
are subject to prepayment.
International Orders:
We accept International Orders as long as they are not
restricted by USPS shipping guidelines. We no longer ship to
Canada. Please be aware of your
country's guidelines before processing your order. Your local postal
service can supply this information. All International orders are
shipped via United States Postal Service. Actual shipping of your
order will differ from the amount stated on your initial invoice. If
you would like conformation of shipping charges before we ship, please
indicate this in the special instructions section of your order.
We can not be responsible for international orders
after they leave our facility. Each order is insured by the USPS. This
insurance does not cover any customs actions such as opening your
package to charge duty, confiscating goods, or manipulating the
merchandise in any way.
International shipments will not be shipped until
we receive an e-mail from the recipient stating that they are aware of
the Importation laws of their country with regard to Tobacco products
and are prepared to pay any duties, taxes or fees associated with the
importation of tobacco products.
International orders (accept Canada) will require
prepayment via a bank to bank wire transfer of funds or a Western
Union payment in U.S. dollars.
Because of FAA rules we can not include a lighter
or ship lighters on international packages.
Privacy:
We will not share, sell, or give away your personal
information to any company, period.
Availability:
The availability on our site is a good guide but
nothing more. If you have a question on availability please call. The
availability is updated at least once a day Monday through Friday. All
orders will be filled on a first come first serve basis.
Backorders:
Please be prepared that many high profile, hard to get items
may be put on backorder if purchased. If you need to be absolutely
sure that a product is in stock please call us. We are generally
available between 7:30A to 5:00P M-F and many times after those hours
including weekends and evenings. All orders will be filled on a first come - first
served basis. If only a portion of your order is in stock, that
portion will be shipped and charged as long as it amounts to $50 or
more. We reserve the right to cancel any backorders that are under
$50. You will be contacted about any
portion of your order that was not shipped. The unshipped portion will
be put in a backorder status and ship as soon as it is available. Rest
assured, that your credit card will not be charged until product is
ready for shipping. Any shipping charges associated with the total
amount of the original order will be charged on the first shipment.
Any subsequent shipments will not incur shipping charges. Ground
shipping is used on all second shipments regardless of shipping method
used for first shipment. If Express shipping is requested, please let
us know that you accept the additional charges via email at Dave@niceashcigars.com. Free goods
will be shipped with the last backorder shipment and are based on the
total of the original order.
Free Goods:
Free goods will be shipped with the last backorder shipment and are
based on the total of the original order. Any orders placed on the
same day (3pm - 3pm) will be combined to achieve the highest possible
free goods level. In addition, only one shipping charge will be
applied to multiple orders placed on the same day (3pm - 3pm). Due to
FAA rules we can not include a lighter or ship lighters in express or
international air
packages.
Returns:
Merchandise returned without defect is subject to a 15% restocking
fee. Any merchandise returned because of manufacturers defect or
staleness will be replaced. Refunds or replacements will be based on
the number of cigars that are returned to us.
Disclaimer:
Prices, sizes, shapes, colors, quantity per box are all subject to
human error. We will not be held responsible for typing errors. If
something seems too good to be true or outrageously wrong please call
us with it. We usually reward those who help us.