| Date |
Summary |
Author |
| 3/21/2008 |
Your Co. is the best, I've been a loyal customer for the past 6-7
years.
|
Frank K |
| 12/26/2007 |
Thanks....I appreciate you guys taking care of me! You do truly
understand customer service.
|
Mark |
| 12/21/2007 |
Thanks for great customer service and prices on my favorite Tats!
|
Mark |
| 12/10/2007 |
Thanks for your fast service, I'm
amazed at the super speed on delivery, and great products always
available. You are my 'go-to' cigar company. Best wishes for the
Holidays. |
Bill |
| 11/29/2007 |
I just wanted to let you know how
impressed I am with NiceAshCigars.com. I had been looking all over
for a specific brand of cigars and found them in only 2 different
places online (Sauza Hornitos as singles or 5-packs). You were, by
far, the cheaper of the two. As a matter of fact, I will be
returning to order from your site, as your prices are an absolute
deal.
As for ordering, you provide a smooth and easy process, no questions
asked. And when I realized I had made a mistake, all I had to do was
call. The person helping me was super nice and added on to my order
what I had forgot. He also made a recommendation that I had not even
thought about, but was happy to add to my order! He was more than
willing to help me out, making the process even easier.
Thank you again for everything and keep up the great work! |
Casey |
| 9/12/2007 |
Last week I ordered some Gurkha cognac tubos. Got an immediate
verification of the order and an almost overnight delivery.
Fantastic price--the same item is sold locally for almost 15 bucks
a stick, but even with shipping they were about 7 something a
stick from you.
Anticipate sending in another order soon, going on a cruise in
October and the "Cigar Bar" prices are a bit high.
Thanks a lot
|
Richard |
| 8/2/2007 |
THANK YOU VERY MUCH for refunding the
shipping on that last order. You've gone beyond expectations with
your service |
Buzz |
| 7/24/2007 |
I just wanted to drop a note and thank Rob and his team for
excellent service and the best pricing I have ever seen on the
internet. This guy is nuts! I don't care where you are shopping
right now, if you don't give Rob a shot first I am very sure you
are going to pay too much.
Thanks to Rob and his excellent team! And good luck with the new
store!!!!!!
|
Ernie Ray
|
| 6/30/2007 |
Thank you very much for your quick
service. I love the condition of your cigars. |
John |
| 6/4/2007 |
Great
prices and FANTASTIC service! That's a combination I don't find
very often, but I love it when I do. I love being able to call for
clarification when I have a question, and your shipments always go
out the same day I order. Thank you! I recommend NiceAshCigars.com
to all my cigar-loving friends and haven't found anyone who can
compare with you. Thanks for all you do, and I'd encourage anyone
who is hesitant to give you a try. I've never had a bad experience
with you--not even a hint of a problem. Thanks for being a trust
source for great cigars!
|
Phil |
| 5/7/2007 |
Lol, nevermind.. it looks like the
order is sent. I thought it was
going to take a while. Thanks a ton for the service. |
Joe |
| 5/3/2007 |
the boxes are beautiful.
thank you
|
Maggie |
| 4/28/2007 |
He got it and was sooo
pleased. Thank you so much. We will do more of this in the
future. Thank you for your professionalism.
Take care. |
Beth |
| 4/27/2007 |
Just wanted to say I received my first shipment (Taste of
Excelence) and have already enjoyed the Cusano! Thanks for taking
care of the address mix up and getting my shipment out. By the
way, if every month's selections are this good, I'll be a member
for quite a loooonnnnngggg time.
Happy puffing
|
Greg |
| 4/21/2007 |
Thanks, Love doing business with you
guys. |
Al |
| 4/18/2007 |
Thanks agian, I am very happy with
the speed of delivery and everything I ordered. |
Brian |
| 4/2/2007 |
Sweet! I am really glad I stumbled
across your site. |
Rob |
| 3/17/2007 |
Just
wanted to let you know that I appreciate the great service and even
better prices. I placed an order a few weeks back and it arrived
promptly with the cigars perfectly moist and ready to smoke. You’ve
spoiled me and now I have to break the news to my soon to be former
supplier of stogies. Oh yeah, I just placed another order just
before I wrote this. Keep up the good work.
Thanks! |
John |
| 3/14/2007 |
Great website with
a great selection and great prices. I was pleasantly surprised by
the really quick delivery. The Diamond Crowns were in perfect
condition. I will be ordering more soon. |
Rudy |
| 3/12/2007 |
This is not
something I do very often as I have very high expectations for
customer service. I ordered a box of G3's from these folks on
Thursday with free shipping and a great price. I received the box
three day's earlier than the FedEx tracking estimated. The smokes
were in great condition, I smoked one before putting the rest of the
box in the humi. It smoked great, well cared for cigars! |
Jamie |
| 3/1/2007 |
Excellent! Thanks for getting back
to me. It actually got here two
days after I placed my order. VERY impressive. You guys run
an awesome business, it's a pleasure to order from you. |
Jeff |
| 3/1/2007 |
Thanks for fixing
the links. I just received my first order from you. The cigars
arrived in great shape and were properly hydrated. The shipping
was fast as well.
Thanks for a
pleasnat shopping experience.
|
Steve |
| 2/28/2007 |
I have heard wonderful things about this website from family
members and friends. I have used it a couple of times and have
been nothing short of impressed. Just recently I ordered a Try
Five of The Edge Maduro - Toro and a single Acid Liquid. I placed
the order on Monday and received it on Wednesday, now THAT is
speed! Now, upon receipt of my cigars, I noticed that one was
damaged, something that sometimes can simply not be avoided. As
soon as I noticed, I emailed the company and within about an hour
of notifying them, they informed me that they would be mailing me
a replacement and that it would ship the same day. Talk about
service! So, not only does the management know how to thoroughly
please consumers, the prices are incredible! I buy these Edge
cigars at a local shop for about $7 per stick. I ordered them from
niceash for $3.90 per stick. You really cannot beat that price.
All in all, niceashcigars.com has proven to be a high-class cigar
distributor that exemplifies great service and unbeatable prices.
I just wish they would open up a store!
|
Jeff |
| 1/29/2007 |
Thank you again for the good pricing
and the fast delivery! |
David |
| 1/17/2007 |
Hi, I received the
5 pack of CAO Brazilia Samba cigars yesterday. They arrived quickly,
were packed well, and at a fantastic price. Just wanted to take a
minute and thank you. |
Orlando |
| 12/19/2006 |
You guys are by far the best!! That's why I only buy from Nice
Ash.
Thanks again and Merry Christmas to all of you.
|
Angel |
| 11/24/2006 |
I recently placed an order for Don Sebastion toros
from your company. I recieved your company name and two others
from the sales dept. of the mfg.- importer. After telephone
conversations with each recomended dealer, I placed my order with
you
This is definetly an undervalued cigar and as you
know this product is sold in packs of six by large chain
pharmacies and usually not in smokable condition. However the
three boxes of these toros, ready to smoke, that you shipped so
promptly to me and your policy of "no shipping costs for orders
over $100.00 was an added plus. Since I smoke 100 to 130 cigars
per month and that includes at least 25 to 30 premium cigars, and
considering your excellent service and great prices, I will
definetly continue to order from you.
After examining the prices of the other cigars
that you offer, I was amazed at the many bargains available. I
certainly hope that your company remains successful and continues
in mail order sales. I would also wish that you increase your
marketing in my state of Florida. Your competetive pricing of
quality products, would be most welcome to many who are not
falmiliar with you and your company in this area.
|
Lou |
| 11/13/2006 |
Just writing to
let you know that I was very happy with my cigars. It was my first
time buying from your company, I bought three of your specials and
just bought four more. The quality is very good and the shipping
was fast. I told some of by friends about your web site they
should be ordering shortly.
|
David |
| 10/23/2006 |
Thank you for the great/ speedy service you always
deliver! |
Tom |
| 10/17/2006 |
I am a returning customer. I love your service and
the cigars are always the best quality. |
Brian |
| 10/14/2006 |
In response to The Friday The 13th Blizzard which
held up orders:
Completely understandable. When ever you are able
to process the order is fine as making sure friends and family are
OK in times like this. In my opinion, your shop is the best I've
dealt with and I will continue to order from you. Good luck thanks
for honest explanation |
Shane |
| 10/3/2006 |
your Taste of excellence club is great!
Thanks, |
Steve |
| 9/29/2006 |
Just wanted to let you (y'all) know that the package
arrived today in good order.
Three days from order to delivery. Exceptional!
Between the EXCELLENT service and delivery I received, and the great
prices, I WILL BE BACK!
Thanx for everything! |
David F |
| 9/2/2006 |
Hi, just wanted to say thanks. I was
missing a punch from a recent order (#7623). After calling to
inquire about the missing item, I received the punch within a
couple of days. It was refreshing to have a problem solved that
quickly. Other companies don't seem to care about customer
satisfaction. I will definitely keep you in mind for any future
orders.
|
Michael K |
| 7/3/2006 |
My complements to you and your staff selection to start of my
Taste Of Excellence membership.
PS Thanks for the info on the CAO.
|
JC (Rhode Island) |
| 2/23/2005 |
I wanted to take a minute to thank you for the great
service that
your company provided. I was very happy with the service that I
received in placing a recent order. My order was taken and filled
very
quickly. My shipment arrived within just a few days after a holiday
weekend. I would not hesitate to order from your company again.
Thanks a lot |
Greg S |
| 1/21/2005 |
I ordered a box of ACID Kuba Kuba
cigars, along with (5) Kahlua cigars on Tuesday. I received my
shipment yesterday (Thursday). Not only did I receive free
shipping, I received my order in two days!! I have passed on your
website to some of my stogie smoking friends.
Again, Thank you very much for your
service.
|
Michael T |
| 1/20/2005 |
thanks for the quick delivery. great cigars at an even greater
price .keep up the good work.................
|
vincent |
| 1/14/2005 |
Just a note to say thanks for great service, great
prices, and great
cigars. Keep up the great work.
Peace, |
Brian W |
| 12/17/2004 |
Thank you very much. I received it
and was very happy with the order. You are such a great supplier
of fine cigars that I always spread the word : Niceashcigars.com.
Keep up your great customer service
that is second to none. Until next time.
Aloha,
|
Pax |
| 11/23/2004 |
Just wanted to thank you for putting up with all my e-mails
asking, no make that begging for Nasty's.
They are great
|
Linda J |
| 11/18/2004 |
I
ordered from you a number of times and each time the service has
been very fast, you ship the same day, I like that and plan to keep
ordering from you keep up the good work.
Thanks |
Gerald K |
| 8/20/2004 |
I just wanted to say thanks and that I received my
order of JDNA Gran Consul's. Even though there was some confusion
with the shipping and I received my smokes a couple weeks late, I
really appreciate the couple extra lighters / cutters ya threw in my
box and your customer service is top notch. Just try and keep some
of the JDNA's in stock and I'll deffinetly order my next box of
smokes from ya! Thanks again |
-Kevin C |
| 8/9/2004 |
I appreciate the response. The
team at NiceAsh is good!!!
I got your reply and my
delivery of a box of Dirts the same day.
I happened to watch the site and
ordered a box as soon as the
in stock caption appeared.
You have the most consistent
prices and delivery of any Web Service
I have dealt with. Keep up the
good work.
A highly satisfied customer.
Thank
|
Marsh |
| 8/5/2004 |
I have been a
cigar smoker for many years now and have tried several web
merchants. I started ordering from you several months and since than
I will go no where else. Thank you for your great and courtious
service. I have recommended you to several of my friends and they
all agree that you are by far the best.
|
Richard A. G |
| 7/10/2004 |
Just wanted to drop you a line to say thanks for
your excellent customer
service. Your prices can't be beat and my cigars arrive ready to
smoke.
Thanks again, |
Robert B |
| 5/25/2004 |
Your products/prices/service are tough to beat.
Thank you! |
anonymous |
| 5/18/2004 |
Just
wanted to express our pleasure at our order. It was received in
great time and our humidor is in perfect condition. We found one
at a nearby store who wanted $179.99 for the same one - only it
was very scratched. We bought ours from you for $125. The cigars
were great deals. I will again recommend you to all my cigar
smoking friends and we are and will be faithful customers.
Thanks again!
|
Suzanne C |
| 5/6/2004 |
There
may be some who can beat your price by a couple of bucks, but I
haven't found any who can beat your service.
I'm a
happy return customer!!
Thanks
|
Marsh |
| 3/31/2004 |
Quick shipment, great price...I'll be ordering from
you again soon. Please send me any info on specials especially for
the Jonathan Drew Collections.
Thanks Again |
T-T |
| 3/5/2004 |
I would just like to thank you for the quality and
fast service that I got
from your company!!! I will never shop from anyone else than Nice
Ash
Cigars!!
Thank you again, |
Andy P |
| 2/25/2004 |
Thank You for the wonderful cigars and service at
the best prices.
I'm telling all my friends.
Thanx, |
Carl K. |